FAQ
SHIPPING POLICY
STORE PICKUP - 5 Tel Giborim st, 4th floor at Ehouse, TEL AVIV
- Orders can be picked up Sunday - Thursday, from 11am - 5pm, Friday from 11am - 2pm, and are generally ready within an hour during store hours. An email/message will be sent when your order is ready for pickup. Please contact us before you arrive at 050-8989990.
LOCAL DELIVERY
- Free shipping aligible on orders over 350₪.
- Deliveries within Tel Aviv rates are between 15-25₪. Outside of Tel Aviv the rate is 35₪.
- During checkout, enter your/the person who receives the NIJ & BIJ kits postal code, according to that you will get date options in the calendar. Choose the date you want the kits to be delivered and the delivery method. Click the "continue to shipping" button. Local delivery is available for addresses between Hedera in the north, Gedera in the south and Modiin in the east. If the local delivery option does not show up during checkout, your order is not eligible for local delivery.
Tel Aviv
- Orders placed on Sunday-Thursday before 3:30pm will be delivered the same day until 9:00pm. Orders placed later than 3:30pm will be delivered the next day we are open until 9:00pm.
- Orders placed on Friday / holiday eve until 12:00pm will be delivered on the same day until 5:00pm. Orders placed later than 12:00pm will be delivered on Sunday / A day after the holiday until 9:00pm.
- Orders placed on Saturday / holiday will be provided on Sunday / the day after the holiday until 9:00pm.
Other areas
- Orders placed on Sunday-Thursday before 3:30pm will be delivered the next day until 10:00pm. Orders placed later than 3:30pm will be delivered within 2 business days until 10:00pm (If you ordered on Sunday at 4:00pm, you will receive your order on Tuesday until 10:00pm).
- Orders placed on on Thursdays / Fridays / Saturdays will be provided on the next Monday until 22:00
If you have any special request regarding scheduling your delivery, feel free to contact us and we will try to help as much as we can.
Can I add a greeting card?
OF COURSE! When you go into your shopping cart, you will see a section where it says - LEAVE A NOTE WITH YOUR ORDER - that’s where! We will hand write it on our cards (We have really nice handwriting :)), and add it to your gift at no extra cost.
What ingredients do you use in your cocktails?
As far as the alcohol we only use high premium alcohol such as Grey Goose, Patron, Jack Daniels etc. Besides that we use only natural and fresh ingredients.
How long are the cocktails good for drinking?
Since we use only natural and fresh ingredients, our Already Mixed kits are good to use up until 5 days from the day it was delivered to you. All of them have to be refrigirated.
Can I return you guys the jars and the bottles?
Of course you can! We really care about planet earth and recycling. If you don’t have further use of it, please just give it back to the delivery person and we will send you a discount code for your next order :)
Do you sell gift cards? How do I purchase a gift card?
Yes, we do! Both categories have gift cards in it, here is a link to it!
What payment methods do you accept?
We accept all credit cards besides Diners and Discover
Something went wrong?
Contact us at 050-8989990 and we will try to make everything we can so you’ll be happy with your purchase.